Cygene Direct Privacy Policy

What This Privacy Policy Covers

This policy covers how Cygene Direct treats personal information that Cygene Direct collects and receives, including information related to your past use of products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

How Does CyGene Ensure Patient Anonymity?

CyGene is dedicated to customer privacy and protecting the confidentiality of all customer genetic information. CyGene has a patent pending method of ensuring that the customer name, address or other identifiable information can not be correlated to the DNA specimen or results report. CyGene provides you with a username (barcode number) and an 8-character password that are printed on the DNA specimen card contained in the collection kit. Your DNA card is received at our laboratory in a self-addressed prepaid envelope that we provide, with nothing else than these two numeric identifiers. No one, other than yourself and CyGene, knows the bar code number and your password, and your name can not be matched with your DNA by anyone who works at or with CyGene.

You may choose to share your genetic profiling results with your doctor or healthcare provider. At that time, your information will become part of your permanent medical record and falls under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Once your genetic information becomes part of your permanent medical record, insurance carriers and others may have access to your genetic information. The HIPPA provisions protect your personal health information and should be discussed in detail with your provider.

Information Collection and Use

• Cygene Direct collects personal information when you register and/or use or purchase products or services, when you visit Cygene Direct pages or the pages found on our other Websites directly affilated and controlled by the Cygene Direct.
• When you register for various Products and/or Services through Cygene Direct Websites we ask for information such as your name, e-mail address, physical address, and zip code. For some products and services we may also ask for your credit card number and other billing information. Once you register with Cygene Direct and sign in to our services, you are not anonymous to us.
• Cygene Direct collects information about your transactions with us to provide shopping and various services to you.
• Cygene Direct automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the pages you request during your visit to the Cygene Direct Websites.
• Cygene Direct uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal use only.
• Cygene Direct does not rent, sell, or share personal information about you with other people or nonaffiliated companies, except to provide products or services you've requested and when we have your permission.
• We will not send you unsolicited advertisements or solicitations without providing you the opportunity to decline to receive them. However, we reserve the right to send you certain communications, such as service announcements, administrative messages and Purchase Invoices, that relate to or are part of products or services you have purchased or agreed to obtain from Cygene Direct, without offering you the opportunity to opt-out of receiving the communications.

Children

• Children under the age of 18 are not permitted to register and/or purchase products or services through the Cygene Direct website.

Cookies

• Cookies are small pieces of data that are stored on a computer. Cygene Direct may set and access cookies on your computer only for the purpose of providing services through our Website, to customize the advertising and content you see, and provide anonymous reporting for internal use only. For example, Cygene Direct might set a cookie on your computer so that the next time you visit our Website the information and/or content displayed could be customized according to selections you made the last time you visited the site. You can refuse to accept cookies and can remove them from your computer.

Confidentiality and Security

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and/or services to you or in order to do their jobs.
• We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Changes to the Privacy Policy

• Cygene Direct may update this policy at anytime. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address submitted to Cygene Direct and/or by placing a prominent notice on our site.